Immediate solution of Indosat Call Center, overcome all your complaints!
The immediate resolution of the Indosat call center is good news that will solve all your problems related to this provider. Of course, using an Indosat provider has never escaped all obstacles. This solution is therefore very suitable for its users.
Like other providers that have call center services, the special feature of Indosat services is 24-hour and free service from all networks. As you know, that call center service is the most important thing that needs to be provided by the provider company.
Because it is not uncommon for consumers to experience many obstacles when using tersebut providers. With a call center, of course, consumers will easily complain, complain, and even ask for solutions to these problems. It can also be used as a provider development medium.
This means that with complaints and complaints the provider can of course make improvements in the problem situations, but automatically the provider can always be better. This is the basis for Indosat to significantly maximize the call center services.
The most common problems that Indosat users experience are usually the sudden loss of the network, no access to the Internet, payment problems or data packets. You can tell all these problems directly to Indosat through the phone line or the official website.
Indosat has more than one call center number, depending on the starter package you use. The following are the numbers and websites you can contact to get an immediate solution from the Indosat call center.
Free call center service
This free service from Indosat ooredoo is a form of care for the provider to its consumers. You will have access to this free service for 24 hours by customer service who is ready to help you.
- Call 111
For those of you who are Matrix users, you can call 111 for free. This service is only for Matrix users, as other cards from Indosat usually require them to pay a small fee.
- Call number 186
One of the numbers you can use to get information about all Indosat Ooredoo products is 186. When you call this number, it is automatically answered by the answering machine.
However, you don’t have to worry. Because if you still don’t understand the information conveyed by the answering machine, you can choose to connect tocustomer service.
- Call number +6221-5449501-06
The song is themile faction of Indosat. You can send the various necessary documents to the number so that you do not have to come directly to the Indosat Office.
- Contact per e-mail
In addition to the telephone connection, free services get immediate solutions from Indosat’s call center regarding Indosat products, you cannot do this viaemail cs@Indosatooredoo.com. You can use this email to complain about different Indosat products from each card.
Instead of fax services, people now prefer to use e-mail. Because it’s easier and can send more documents in one email. In addition, the document is automatically reviewed onthe device and not splashed.
Paid call center services
Although Indosat offers free services, not a few of its consumers prefer paid services because they are faster in terms of handling. The speed is influenced by the level of traffic that the tersecalls number .
Free services have a lot of traffic, so it takes a long time for your phone to be answered by customer service and get service. Here are the numbers to get an immediate solution from the paid Indosat call center :
- Call number 185
This number is provided by Indosat Ooredoo for Mentari Ooredoo, Matrix Ooredoo and IM3 Ooredoo users. When you use this service, your credit is automatically deducted up to Rp400 as a service fee.
This number is intended for those of you who wish to submit criticisms, suggestions or complaints. When you call the number, there is a customer service to serve. They will also provide an immediate solution from the Indosat call centre for all complaints you deal with for 24 hours.
- Bel nummer +6221-3000-3000 of +6221-4538-8888
When you dial this number, you will be charged the same as when you call a landline number. However, Indosat offers exemptions to its customers, as the cost turns out to be cheaper compared to contact with other landlines.
By calling the number, you no longer have to stand in line to talk to customer service, such as when you call the number provided at a low rate.
You can submit all complaints on the spot and will immediately receive a solution from the Indosat call center regarding your complaint. This will be very helpful when you are in an urgent card issue and need to be resolved that day.
Callcenter via Indosat Social Media
There’s no denying that many of Indosat’s customers are young people, so Indosat also needs to adapt to their lifestyle. That’s why Indosat started spreading its call center service wingson social media. The details are twitter.
You can submit all complaints and complaints via a direct message to Indosat on twitter @IndosatCare. The response of the admin of @IndosatCare is also very fast and of course they offer an immediate solution from the Indosat call center, but preferably a telephone connection.
In addition to Twitter, IM3 users can also contact Indosat through the myIM3 application. This application is very versatile as it can not only be used to file complaints, but can also be used for various credit and quota purchase transaction processes.
Visit the official website of Indosat
For those of you who don’t have twitter social media or don’t like to communicate by phone, you can visit Indosat’s official website at Indosatooredoo.com instead. Because on this website there is an Indira feature that is a virtual customer service. Indira helps you solve all complaints.
This feature is a live chat between you and customer service through indosat’s official website. You just need to open the Indira icon in the bottom right corner of the website page. Then a dialog box will pop up to fill in the name and phone number.
After that, you have to wait for customer service to be present in the conversation. If someone has responded to your complaint request, all you have to do is convey all complaints related to Indosat products as if you were chatting.
The response given is usually quite quick because the call is real-time and customer service provides an immediate solution from the Indosat call center for your complaints and complaints.
In addition to filing complaints, by visiting Indosat’s official website you will get a lot of information about Indosat, such as checking credit or accounts, checking the active period of your card, knowing the update information of Indosat services, knowing the nearest points of sale, the latest promos and customer service.
With the call center accessible through a variety of media, indosat customers are sure to get an immediate solution from the Indosat call center for all the obstacles they experience.